Aspiring, new and veteran crew leaders – develop and grow your leadership, communication, and personnel management skills. Learn how to apply them to strengthen your team by earning the Crew Leader Qualification.

Why earn the Crew Leader Qualification?

The crew leader has a critical role in the arboricultural industry. By earning the Crew Leader Qualification, you prove that you have learned enhanced leadership skills necessary to do the job, and do it well.

  • Employees: Earning the crew leader qualification provides a set of skills that allows continued growth and development in leadership and personnel management. It is also a formal recognition of professional achievement.

  • Employers and supervisors: The qualification will represent a means of ensuring that an employee has received training and has been assessed in certain critical crew leader skills, and has successfully demonstrated satisfactory achievement.

Who should become Qualified Crew Leaders?

Those currently working as crew leaders, individuals supervising crew leaders, and individuals working toward becoming crew leaders.

Here is how you become a Qualified Crew Leader:


TCIA has completely redesigned the Tree Care Academy (TCA) Crew Leader Program! Also available in Spanish.

The new TCA Crew Leader manual is a comprehensive, employer-based training program that results in a certificate of completion.

Crew Leader is specific to training and assessing the knowledge and skills that are important in effective leadership of a tree care crew. Skills covered include quality control, maintaining crew morale, motivating workers, delegating, resolving conflicts, communicating with clients, evaluating performance, and training, as well as safety and production. The manual includes A300 specification-writing guidelines, flowcharts, sample checklists and forms and reports. Satisfactory completion of the manual results in 6.25 ISA and CTSP CEUs.


  1. Purchase the Tree Care Academy Crew Leader Manual
  2. Study manual.
  3. Register for online testing with individual log-in
  4. Complete test and submit to online testing center.
  5. Receive results and certificate of completion.

The manual is $83.99 for TCIA members and $131.49 for non-members.

Get started by:

Attend a Crew Leader Qualification


Continue building your crew leader skills by attending a Crew Leader Qualification workshop.

The one-day workshop is highly interactive with nine activities to help learn or hone leadership skills. Topics and activities include how to communicate with clients, how to create and maintain professionalism on your crew, how to motivate crew members, how to train crew members, how to deal with conflicts including clients and crew members.

There is an exam at the end of the workshop. You must pass the exam in order to earn your Crew Leader Qualification. Satisfactory completion of the workshop and exam results in 7.5 ISA and CTSP CEUs.

The workshop fee is $295 for TCIA members and $395 for non-members.

Completion of the Crew Leader manual is required to attend a Crew Leader workshop.

Lead Crew Leader Qualification


Crew leaders are an integral part of high-performing teams.

The Crew Leader Qualification is an advanced employer credentialing program that can help lower injuries, increase productivity and save money. It’s also a great way to verify that OSHA and ANSI Z133 required training has been performed and helps to identify motivated employees for future promotions.

Call TCIA at 800-733-2622 to learn more about the Crew Leader Qualification.